No. Our company name is Image Integration Systems, Inc. DocuSphere is the name of the family of software products that we have developed and own.

Since 1993

All versions of JD Edwards, Oracle E-Business Suite, and SAP. We also have adapters that allow us to easily image enable and work flow enable IBM iSeries based green-screen applications.

In general, major releases come out every 12 to 18 months. Minor releases may come out two or three times a year, and patches as necessary. New versions only come out about every three or four years.

We have a users conference that we sponsor on an annual basis that allows our customers to meet, exchange ideas, attend sessions and get technical training as necessary.

DocuSphere primarily consists of our content manager system and our work flow system. Both applications are written as non-application specific products and have been used by customers in a wide variety of applications. Some of those include quality assurance, human resources, capital expenditure processes, customer billing, deduction management and many more. We specialize in accounts payable because many of our customers over the years have gotten started with document management and work flow (or BPM) in accounts payable because of the generally quick return on investment. As a result, we have written several special interfaces that interact with our work flow engine and content management applications that are very Accounts Payable specific, in order to provide our customers with the best ERP integration possible today for accounts payable automation.

DocuSphere is a browser based application written generally in .NET. It is highly modular and makes extensive use of technologies like web services and SOA. We have a sophisticated product stack that allows us to make user interface changes without affecting the core products such as the work flow engine. This in turn makes our product very stable and robust. We have also engineered DocuSphere to achieve high levels of performance. Some of our customers are among the largest companies in the world and consequently our software is used to processing large volumes of transactions. It was designed from the ground up for that purpose; not as an afterthought.

DocuSphere fully supports and works best in an active directory and/or LDAP environment. It is our recommended method for user authentication.

Not as long as you are current on maintenance and support. One of the services we provide to customers who stay on maintenance is to provide them with additional DocuSphere licenses for development, testing and disaster recovery. These licenses are issued with an expiration date that matches your current maintenance term. Regardless of whether or not you are current on support, we will also provide temporary licenses for disaster recovery testing and for an actual disaster recovery situation.

It is not available for purchase, but is available for escrow. We maintain a software escrow with an established world-wide purveyor of escrow services. Customers who wish to participate in the escrow process can do so for a small annual charge.

This varies widely depending upon the project, with one of the biggest factors generally being customer availability, but generally the elapsed time between final signatures on contracts and go-live is about three months. It doesn’t take three months worth of work to do an implementation, but schedules and change management within an organization generally dictate this amount of time.

Yes. We have connectors to over 30 repositories, thus allowing you to build on your current investment if you already have a repository in place. One of the most common repositories we encounter is Microsoft SharePoint, but many more are available. In fact, if you have multiple repositories in place today, we can bring you some exciting functionality that you probably don’t already have. This is the ability to search across multiple repositories from a single point (DocuSphere). DocuSphere, using our connectors, can have visibility into those other repositories and make them available from a single search screen.

Absolutely. We have pre-built interfaces and arrangements with most leading capture vendors and have standard interfaces built into our application that allow us to bring documents in from those capture solutions that don’t directly interact with DocuSphere.