DocuSphere - How work flows

Automating JD Edwards Service Billing

This Webinar was held March 12, 2008 at 2pm EST and March 18 at 10am EST. If you would like to view the previously recorded webinar please click here.

The March DocuSphere Solutions Webinar will show you the faster, cheaper and better way to create sales invoices that require backing documents. With DocuSphere automation billing can be days or weeks faster, revenue recognized earlier, cash collected faster, and customer invoice contention reduced.

Whether you refer to this process as Service, Pass Through, Cost Plus, Expense Participation, or simply Contract Billing, DocuSphere solutions will improve this critical revenue generating process.

Our extensive experience with JD Edwards World and EnterpriseOne transactional processing, and the JDE-specific functionality of our DocuSphere products can improve business processes, including service billing, by eliminating process “dead times”, reducing transactional costs and providing complete process visibility. DocuSphere service billing automation provides even more benefits in that it also directly impacts revenues.

You’ll see how IIS customers from industries like construction, development and property management have generated significant benefits with the DocuSphere billing solution. We first automate and standardize the AP processes, accelerating the process and reducing cost per transaction. As a result, all the documentation to justify AP expense items is readily available in electronic form. And the faster vendor invoices are processed, the faster they can be moved to billing for expense recovery. Our DocuSphere Workflow Pass-Thru-Billing (PTB) agent modules then automatically organize and “package” these backing documents, including expense documents from other application systems like payroll, according to the expense item structure of the JDE sales invoice.

This package is treated as a work item within DocuSphere workflow, moving through the activities and approval steps of the service billing workflow process. The DocuSphere PTB agents perform the task of attaching all relevant backing documents that reside in the DocuSphere Content Manager repository, corresponding to expense items included on the JD Edwards sales invoice. Any documents that are not found will be listed on a “missing document report” that is also attached to the work item. The work item now contains all of the necessary attachments to provide a billing package for approval. The JD Edwards sales invoice may be reworked as much as and as often as necessary by the billing analyst, and sent back through the automatic agent activity to re-attach the corresponding backing documents and re-create the missing document report. Any previous version of the missing document report will be unattached and deleted from DocuSphere Content Manager. Once the billing package has been approved, the final sales invoice is created and attached to complete the package. The billing package can then be printed, emailed, faxed or written to a searchable CD for your customer.

From our experience in a variety of industries and billing scenarios, we know that there is no “one-size-fits-all” solution for the cost-effective automation of service billing. DocuSphere’s flexibility and functionality allows us to configure an effective solution that meets your billing constraints and requirements, and those of your customer. By seamlessly combining DocuSphere AP automation with DocuSphere PTB our solutions have a significant impact on both expenses and revenues, and thus the bottom line.